Terms and Conditions
These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Elleloise Hair England, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Elleloise Hair, England and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Elleloise Hair, England and accessing the Website in connection with the provision of such services.
You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.
Intellectual property, Software and Content and Acceptable Use
All Content included on the Website, unless uploaded by Users, is the property of Elleloise Hair, England, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission
You may, for your own personal, non-commercial use only, do the following:
Retrieve, display and view the Content on a computer screen You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Elleloise Hair, England.
a)The intellectual property rights in all software and content made available to you on or through this Website remains the property of ®Elleloise Hair, England and are protected by copyright laws and treaties around the world. All such rights are reserved by Elleloise Hair, England. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
b) You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Elleloise Hair England. Elleloise Hair England is a trademark belonging to Elleloise Hair, England. No licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without the written permission of ®Elleloise Hair England
You may not use the Website for any of the following purposes:
In any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;
In any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
Making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.
In addition to other prohibitions as set forth in the Terms and conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, national, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
You must ensure that the details provided by you on registration or at any time are correct and complete. Your address details must be consistent with your billing or delivery address or both.
You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.
We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.
You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.
Links to other or third parties websites
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Elleloise Hair England or that of our affiliates.
We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction.
Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
We may provide you with access to third-party tools over which we neither monitor nor have any control over or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Availability of the Website and disclaimers
Any online facilities, tools, services or information that Elleloise Hair, England makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Elleloise Hair, England is under no obligation to update information on the Website.
Whilst Elleloise Hair, England uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
Elleloise Hair, England accepts no liability for any disruption or non-availability of the Website.
Elleloise Hair, England reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
3.You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
Disclaimer of Warranties, Limitation of liability
Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
To the maximum extent permitted by law, Elleloise Hair, England accepts no liability for any of the following:
Any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
Loss or corruption of any data, database or software;
Any special, indirect or consequential loss or damage.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Elleloise Hair, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
a) Hair extension products found to be defective, incorrectly supplied or invoiced as a result of error on the part of ®Elleloise Hair, England will be replaced or refunded without additional cost to the buyer. Provided always that:
i) The buyer notifies ®Elleloise Hair, England in writing of the defect or error via email, and
ii) The buyer makes the hair extension products available for ®Elleloise Hair, England to collect from the original delivery address, without undue delay and in any event not later than 14 days after the day on which the buyer informs ®Elleloise Hair, England of the defect.
This warranty is given by ®Elleloise Hair, England subject to the condition that ®Elleloise Hair, England shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow ®Elleloise Hair, England instructions and/or care guide, misuse, alteration or repair without ®Elleloise Hair, England approval.
Where any valid claim in respect of any goods which is based on any defect in the quality or condition of the goods or their failure to meet specification is notified to ®Elleloise Hair, England in accordance with these conditions, ®Elleloise Hair, England shall be entitled to repair or replace the goods (or the part in question) free of charge or, at ®Elleloise Hair, England sole discretion, refund to the buyer the price of the goods (or proportionate part of the price), but ®Elleloise Hair, England shall have no further liability to the buyer.
Except in respect to death or personal injury caused by the company’s negligence, the company shall not be liable to the buyer by reason of any representation, or any implied warranty, condition or other term, or any duty at/of common law, or under the express terms of the contract for any consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for consequential compensation whatsoever (and whether caused by negligence of ®Elleloise Hair, England, its employees or agents or otherwise) which arise out of or in connection with the supply of the goods and services or their use or resale by the buyer.
The buyer agrees that he/she is best able to estimate the extent and nature of the insurance cover suitable for its business and property from time to time and that it is reasonable for ®Elleloise Hair, England to sell the goods and fix the purchase price on the basis of the exclusions and limitations of liability which price would be higher were such provisions altered in these conditions and the buyer agrees that he/she will be responsible for effecting insurance cover in respect of any loss or damage of whatsoever kind or howsoever caused either by reason of the negligence of ®Elleloise Hair, England or otherwise to premises, plant or to other property and ®Elleloise Hair, England shall have no legal liability in respect of any such loss or damage.
®Elleloise Hair, England shall not be liable to the buyer or be deemed to be in breach of the contract by reason in any delay in performing, or any failure to perform, any of Elleloise Hair, England obligations in relation to the goods, if the delay or failure was due to any cause beyond the company’s reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the company’s reasonable control:-
i) Act of God, adverse weather conditions, pandemic, explosion, flood, tempest, fire or accident.
ii) War or threat of war, sabotage, insurrection, civil disturbance or requisition.
iii) Acts, restrictions, regulations, byelaws, prohibitions or measures of any kind on the part of any Governmental, parliamentary or local authority.
iv) Import or export regulations or embargoes.
v) Strikes, lockouts or other industrial actions or trade disputes (whether involving employees of the Company or of a third party).
vi) Difficulties in obtaining raw materials, labour, fuel, parts or machinery.
vii) Power failure or breakdown in any vehicle or machinery or any computer malfunction.
viii) The imposition of Stopping, Waiting, Parking or similar restrictions which delay or prevent the Company from reasonably affecting delivery of the goods.
Modifications to the service and prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the Service.
Products or Services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices, which appear on this Website, are accurate, errors may occur. Any typographical, clerical or other error or omission in any sales literature, quotations, price lists, acceptance of offer, invoice or other document or information issued by ®Elleloise Hair, England shall be subject to correction without any liability on the part of ®Elleloise Hair, England
Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
You agree to indemnify, defend and hold harmless Elleloise Hair and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Terms of Sale
1.a) All orders are subject to availability and confirmation of the order price. Your order is accepted and a contract is formed between ®Elleloise Hair, England and you when we despatch the goods you have ordered and not before. All orders for goods until accepted or rejected at its discretion by ®Elleloise Hair, England shall be deemed to be an offer by the Buyer to purchase goods pursuant to these conditions and all goods are offered subject to availability.
1.b) In order to contract with ®Elleloise Hair, England you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. ®Elleloise Hair, England retains the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
a) Elleloise Hair, England shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the terms and conditions and/or any page of this Website.
a) If any part of the terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
a) We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise: please let us know if you have any complaints or comments via email quoting your order number (if relevant).
a) If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.
These terms and conditions contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.
The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.
The Sales of Goods Act 2015 shall apply to these terms and conditions. Any purchase made under these terms and conditions will have the right to enforce or rely on the provisions with the Act.
If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.
Users of this Website agree to pay for any goods returned after purchase and shall accept liability for the state the returned goods is received. Only goods returned within 15 days of confirmed delivery after purchase would be considered for a full refund provided it was returned in the same condition delivered.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
In these Terms and Conditions ‘Working Day’ means Monday to Friday 9.30am – 5.30pm, in each week except any Bank or Public Holidays.
In these terms and conditions ‘goods’, ‘hair extensions’ and ‘hair extension products’ means tape for fixing wigs; wigs for wear; wigs; hair clips; hair extensions; hair (false -); hair pieces; hair (Plaited -); hair (Tresses of -) and human hair; human hairpieces, hair extension cases / boxes.
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Governing Law and Jurisdiction
This Agreement shall be governed by and interpreted according to the law of England and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English courts.
Elleloise Hair, England details
Elleloise Hair England is a subsidiary of Brain Solutions Concept Limited, a company incorporated in England and Wales with registration number 06216436 and whose registered address is Suite 12, Primrose House, Peckham Hill, London. SE15 5SS, United Kingdom and it operate the website http://www.elleloisehair.com.
You can contact Elleloise Hair, England by email on Info@elleloisehair.com.
RETURNS AND EXCHANGES
According to Health and safety Regulations, Human hair product that has been used cannot be returned which includes removing the security cable ties from the hair. We adhere to strict policies regarding the return of hair product, hygiene concerns and the law.
All orders are processed upon receipt. We try our best to get orders out immediately but please allow 2-3 business days for processing of your orders. Processing occurs Monday -Friday.
WORLD-CLASS CUSTOMER CARE
We are here to help you. Available via email Monday through Friday 10AM - 5PM ET. Ask us about our bundles or get advice on a styles. let us help you with an order and share your feedback with us.
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